Garden Palace Hotel
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Garden Palace Hotel is located in central Surabaya, about 2 km from Tunjungan Mall. The hotel offers 3 dining options and easy access to the World Trade Centre.
The air-conditioned rooms at Garden Palace Surabaya come with a TV with 24-hour satellite channels. A minibar, fridge and personal safe are included.
Guests can work out at the fitness centre or enjoy a relaxing in-room massage. Internet access and Wi-Fi are available. Other facilities include a souvenir shop and beauty salon.
The 24-hour Green House Kitchen Bistro serves breakfast and Asian and international dishes. Other dining options include Ming Court Chinese Restaurant, Nishiki Japanese Restaurant and Cat’s Pajamas Club & Bar.
Garden Palace Hotel is about 500 metres from Surabaya Gubeng Railway Station and the Submarine Museum.
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Room choices in Garden Palace Hotel
Services
Internet | WiFi is available in the rooms and is free of charge. |
Activities | Live sport events (broadcast) Additional charge, Live music/performance Additional charge, Temporary art galleries, Evening entertainment Additional charge, Nightclub/DJ Additional charge |
Food & Drink | Fruits, Kid-friendly buffet, Kid meals, Snack bar, Breakfast in the room, Restaurant |
Parking | Private parking is possible on site (reservation is not needed) and charges may be applicable., Valet parking, Street parking |
Reception services | Lockers, Concierge service, Express check-in/check-out Additional charge, 24-hour front desk |
Cleaning services | Daily housekeeping, Dry cleaning Additional charge, Laundry Additional charge |
Business facilities | Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge |
Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Key card access, Key access, 24-hour security, Safety deposit box |
General | Shuttle service Additional charge, Minimarket on site, Shared lounge/TV area, Air conditioning, Car hire, Soundproof rooms, Lift, Family rooms, Non-smoking rooms, Room service |
Wellness | Fitness, Spa facilities, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre |
Languages spoken | English, Indonesian |
Conditions
Check-in | From 14:00 |
Check-out | Until 12:00 |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
Children and beds | Children of any age are welcome. |
No age restriction | There is no age requirement for check-in |
Pets | Pets are not allowed. |
Accepted payment methods | Cash Garden Palace Hotel Powered by Archipelago accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Garden Palace Hotel Powered by Archipelago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Garden Palace Hotel Powered by Archipelago
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Is WiFi available at Garden Palace Hotel?
WiFi is available in the rooms and is free of charge.
Is there free parking available at Garden Palace Hotel?
Private parking is possible on site (reservation is not needed) and charges may be applicable., Valet parking, Street parking
What languages are spoken at Garden Palace Hotel?
English, Indonesian
What are the general services offered at Garden Palace Hotel?
Shuttle service Additional charge, Minimarket on site, Shared lounge/TV area, Air conditioning, Car hire, Soundproof rooms, Lift, Family rooms, Non-smoking rooms, Room service
Are pets allowed at Garden Palace Hotel?
Pets are not allowed.
What is the check-in time at Garden Palace Hotel?
From 14:00
What is the check-out time at Garden Palace Hotel?
Until 12:00
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